Computer Center Directorate

About

The Computer Center Directorate was established in 1997, alongside the foundation of Cyprus International University. The Directorate is responsible for planning, managing, and maintaining the university’s information technology (IT) infrastructure to support academic, administrative, and research activities.

The Computer Center Directorate aims to deliver secure, reliable, and user-friendly IT services that align with the university’s strategic objectives. By closely monitoring advancements in information technologies, the Directorate implements modern digital solutions that support education, teaching, and academic research.
Students, academic staff, and administrative personnel are supported in benefiting from the latest technologies, while comprehensive technical support is provided to enhance productivity, efficiency, and continuity of services across the campus.

FIELDS OF WORK

The Computer Center Directorate is one of the key operational units supporting CIU’s academic and administrative structure. Its main fields of responsibility include:
•    IT Infrastructure Management: Planning, operation, and maintenance of servers, systems, and data center infrastructure
•    Network and Internet Services: Management of wired and wireless (Wi-Fi) networks across the campus
•    Software Development and System Support: Development and maintenance of university automation systems
•    Hardware and Technical Support: Technical assistance and hardware services for academic and administrative units
•    Cybersecurity: Implementation and continuous updating of data and system security measures
•    Telecommunication Systems: Operation of on-campus and off-campus telephone and communication infrastructure
Service continuity, system reliability, and user satisfaction are the Directorate’s primary operational priorities.

IT Services

Internet Access

A high-capacity and reliable internet connection is provided throughout the campus via both wired and wireless (Wi-Fi) networks. Students, academic staff, and administrative personnel can securely access digital resources from classrooms, offices, and common areas.
Each dormitory room is equipped with a personal internet line, enabling students to benefit from uninterrupted internet access 24 hours a day, 7 days a week.

E-mail Address

All users with an account have an e-mail address. These addresses consist of account names. For example: the email address for a student, whose number is 19970093, is 19970093@student.ciu.edu.tr. To access this service, the user must type https://sis.ciu.edu.tr in the address section of the web browser program (Microsoft Edge, Chrome, Firefox, Opera, etc.) on any computer connected to the Internet. It is enough for the user to write the user name and password on the incoming page and manage their e-mails. CIU also provides SMTP and POP3 support about e-mail for advanced users to use this service more efficiently. The required server name is mail.ciu.edu.tr. In order to change the CIU-NET passwords, users should click on the "Forgot Password" link at the bottom of the https://sis.ciu.edu.tr page, then the "Student" link and follow the instructions on the page that opens.

Message List – Newsletter Feeds

Message lists and Newsletter feeds provide easy communication via e-mail among people who are interested in a specific topic. The members of a message list are able to send and receive messages to other members. All messages that are sent to the list are distributed to all the members. An application form given to the CIU Computer Center Directorate is enough and necessary to create a new message list on any topic.

Wired and Wireless Internet Connection (WiFi)

Computer network investments including wired and wireless connections, were undertaken by the university with the purpose of serving the priority aims of academy, administration, instruction and research.  The services to be provided and their content shall be determined by the university administration. Personal use of the network shall not disrupt at any time network access by other users aimed at academy, administration, instruction and research. In  this respect, the rules to be complied with and prohibited acts pertaining to the use of network resources are specified below: 

a) It is forbidden to use Network facilities for the purposes of personal gain and profit. 
b) It is forbidden to use network facilities for mass mailing, mail bombing, sending spam, and facilitating such acts by third party persons. 
c) It is forbidden to operate server computers that are capable of providing any services like web hosting service, e-mail service etc. in dormitory rooms. 
d) It is forbidden to undertake any activity (proxy, relay, IP sharer, NAT etc.) that may facilitate the use of university network resources from outside the university, or that may enable persons or computers external to the university to present themselves as legitimate users authorized by the university on university campus. 
e) All activity that may threaten network security (DoS attack, port-network scan etc.) is forbidden. 
f) A unique IP address is assigned to each and every computer automatically. The users must obtain the unique IP address automatically from the DHCP server of the network. It is forbidden to use a static IP address.
g) Each student residing on-campus is allocated resources (network connection, user code, IP address, local / off-campus access, etc.) by the university, and each student shall be held exclusively responsible of the safety and use made of these resources, and of the prohibited activities that may result if use of these resources by third parties is facilitated, knowingly or unknowingly.

Access to Electronic Databases

In accordance with the license agreements of the database providers, access to electronic databases our university has subscribed to is restricted to the campus. In order access these databases from outside the campus network, a proxy server has been installed. This server can be used with user name and password authentication provided upon request and authorization by the Computer Center Directorate. Academic staff of the university must fill in a form, print it out and sign it. They are then required to apply personally to the IT Center in order to benefit from this service. Applications that are not made personally will not be taken into consideration.

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OnlIne Services

Student Information System (SIS)

https://sis.ciu.edu.tr

Student Information System (CIU SIS) enables students to carry out many academic operations related to the university with just a click/tap. Students can register to their courses, see their course timetable, grades and follow their academic performance via SIS. Also with different modules, students can carry out most of their student services online. In addition, with various interactive modules offered by different units, students can interact and engage throughout their university life.

E-mail (Webmail)

https://student.ciu.edu.tr

The e-mail system is one of the main IT services that our university provides to our students and staff. An e-mail account is automatically created for every student who completes the registration process. The students then use their e-mail accounts not only to communicate but also to access all portal services provided for our students both inside and outside of the university. Webmail system can be logged in with a CIU-NET account.

Moodle

https://moodle.ciu.edu.tr

It is used to access content such as announcements and course materials about faculty courses during the semester. Moodle system can be logged in with a CIU-NET account.

FREQUENTLY ASKED QUESTIONS

- CIU-NET account,
- Password change
- Forms
 

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Contact

Computer Center Directorate
Library
Tel:
(0392) 671 1111 Extension: 2828
E-mail: helpdesk@ciu.edu.tr